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Gill Hall Gardens

A dormant account rebuilt into a booking channel.

Built a brand mark, a content system and a social presence from scratch for a London garden design studio. Monthly accounts reached went from 75 to 4,283 in three months, with 80% of that reach coming from people who did not already follow her.

ClientGill Hall Gardens, London
RoleBrand designer, content producer, social strategist
Engagement3 months, Jan to Mar 2025
PlatformInstagram
  • 4,283monthly accounts reached, from 75
  • +5,767%reach across the three months
  • 80%of that reach from non-followers

The brief

Good work, shown badly.

Gill runs a small garden design studio in London. She had a strong portfolio of completed projects and almost no digital presence to put it in front of anyone: seven posts, 92 followers, an inconsistent grid and no route for a new client to find her.

The work she was doing was beautiful. The way it was being shown wasn’t.

She needed two things. A brand identity that matched the quality of the work, and a social presence that could turn discovery into enquiries.

The Gill Hall Gardens Instagram profile and grid before and after the rebuild

Profile and grid, January 2025 against the end of the engagement.

What I built

Before any content went out, the brand needed a foundation.

Logo and brand mark

Designed the round green tree wordmark now used across the profile, the highlight covers and every carousel template.

Visual system

Built a palette around two greens and a beige, then designed the carousel templates, highlight covers and typography system that hold the feed together.

Profile rewrite

Restructured the bio to lead with what Gill does, who she is for and how to enquire, replacing a three-line description with a clearer hook and a call to action.

Founder layout

Designed and produced the "Hey, I'm Gill" introduction post, which became one of the most-saved tiles on the grid.

Content strategy

Four pillars, each doing a specific job.

Project showcases

Garden transformations, completed work, before and afters.

Job: prove the work

Process content

Behind the scenes, planning stages, design walkthroughs.

Job: show how Gill works, not just what she ships

Founder-led content

Gill on camera, founder posts, brand personality.

Job: make the brand human

Garden education

Advisory content on the design process, planting choices and what working with a designer actually involves.

Job: build authority and earn reach beyond existing followers

A pillar in action

London Fields transformation.

A 60-second Reel edited from Gill’s existing client footage, built on a before, process, reveal structure and closing on the new brand mark.

  • Led on a clear visual change in the first second to stop the scroll.
  • Paced so the full 60 seconds held attention rather than front-loading the payoff.
  • Closed on the brand mark, so the views built recognition and not just impressions.
  • FormatReel, ~60s
  • PillarProject showcases
  • Organic views~4,000
  • Final views9,328
  • From the ad64.4%
Part of this reach was paid. After the lead Reel performed organically, the client put budget behind it, and 64.4% of that post’s views came from the ad.

Execution

Over the three months.

  • Designed and shipped branded carousel templates and Story highlight covers across the full feed.
  • Edited Reels from Gill’s existing footage into platform-native short-form.
  • Established a posting cadence and a consistent content structure.
  • Coordinated content direction across Reels, carousels and Stories.
  • Wrote the copy, from the bio through to captions.

Tools: Adobe Suite · Canva · Lightroom

Results

The content was earning discovery, not preaching to existing followers.

  • Monthly accounts reached75 → 4,283
  • Reach from non-followers80%
  • Followers92 → 204
  • Profile activity684 actions, from ~70
  • Profile visits659, from ~65
  • Link taps to gillhallgardens.co.uk25, from ~5

Followers moved from 92 to 204 while monthly reach went from 75 to 4,283. The account was reaching roughly 57 times more people without an audience big enough to explain it, which is the number that matters for a studio whose next client has never heard of her.

Haris did an amazing job setting up my business on social media platforms and creating content. He is creative, flexible and hard-working and really knows what works - his expertise creating reels was especially good.
Gill Hall, Gill Hall Gardens

What I recommended next

Three months built the foundation.

Volume of short-form video

Reels were the strongest discovery driver by a distance. Moving from occasional to weekly is the highest-leverage change available in the next quarter.

Lead capture

25 link taps is a starting point, not a funnel. A free design consultation booking flow on the site turns profile taps into qualified enquiries.

Testimonial system

Completed projects are the strongest asset. A repeatable client, space, before and after format turns every finished job into reusable content.

Search-aware captions

Most enquiries come from London-area searches. Captions built around area and service keywords compound discovery beyond the algorithm.

Outcome

Brand identity, content system and growth foundation: built.

In three months Gill Hall Gardens went from a dormant Instagram presence to a recognisable identity with a working content system and measurable discovery behind it.

For a small local business the leverage isn’t in chasing follower counts. It’s in building a brand that earns reach from people who have never heard of you, and then turning that reach into enquiries.